ANÁLISE DA REPERCUSSÃO DO CORONAVÍRUS (COVID-19) NA ESFERA DO DIREITO DO CONSUMIDOR TURISTA

Abstract

The objective of this study is to analyze the impact of the coronavirus (COVID-19) on tourist consumers, their protection, and guarantees under the Consumer Protection Code (CDC) during the COVID-19 pandemic. The relevance of this topic lies in analyzing, in light of Consumer Law, what guarantees and contractual protection consumers have in the face of an unpredictable situation. This topic brings with it a problem experienced by many today, where among the segments most affected by the pandemic is the tourism sector. Therefore, although this is a current topic and there is not much bibliographic material available, bibliographic and electronic research was used to carry out this study. In view of the facts analyzed, it can be observed that, as this is a situation that could not have been foreseen by any of the parties involved, both consumers in their vulnerability and suppliers have been exposed to significant contractual losses, with everyone falling victim to the visible consequences of this pandemic.